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Hennecent evan's avatar
Hennecent evan
Explorer | Level 3
2 years ago
Solved

Can I access a shared link, if it has been blocked by someone?

I bought a video from someone. and she sent it to me on dropbox. but one day she blocked the link. how can I access the link again?

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  • Megan's avatar
    Megan
    2 years ago

    Hey Hennecent evan, thanks for posting your query to our Community.

     

    When you say that the link is blocked, can you give me some more info about this?

     

    Indeed, if the person that sent you the link, deletes/moves the file from their account, the link will break and you won't be able to access the files there anymore.

     

    I hope this clarifies!

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Hennecent evan, thanks for posting your query to our Community.

     

    When you say that the link is blocked, can you give me some more info about this?

     

    Indeed, if the person that sent you the link, deletes/moves the file from their account, the link will break and you won't be able to access the files there anymore.

     

    I hope this clarifies!

  • Hennecent evan's avatar
    Hennecent evan
    Explorer | Level 3
    2 years ago
    To tell you the truth, I paid to have this video. but I didn't have time to look at it. and this person blocked the link. Couldn't you unlock it?
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi @Hennecent evan, if the owner has removed it, then I'm afraid there's not much that we can do on our end. 

     

    I'm also unsure as to what you mean when you say they blocked the link. 

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