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Can no longer save outlook emails to Dropbox
In the past I've copied over certain emails from my Outlook inbox into Dropbox just by using copy/paste function. These would bring attachments along with the original message text and are a backup record for my business. I can't seem to do this anymore but can open the email message attachments one at a time and copy them over to Dropbox. This takes too long, breaks up the information and I lose the original message text. Does anyone know if this fuction can still be done and how with the new changes to Dropbox.
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
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- Fiona
Dropbox Staff
I wish I had steps on our end to have your Outlook emails saved. Syncing Outlook emails was never a Dropbox feature. Maybe you had the folder symlinked and symlinks now don't work with Dropbox (read about this here). I am sure there are third party apps that can save your emails in Dropbox.
Alternatively, you can export your emails as files and upload them manually to Dropbox. Hope this Office support article can help: https://support.office.com/en-us/article/back-up-your-email-e5845b0b-1aeb-424f-924c-aa1c33b18833
I am personally using Slack to have my conversations directly in Dropbox but I understand (from the name of the directory) that you might not be able to have your bookings system set up with Slack. I just wanted to add out alternative.
I hope other Community users can suggest a third party solution.
Thank you for your feedback.
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
- Fiona
Glad to see updates on the matter. :relieved: Your feedback and participation in Community is important to us. This solution can help so many other users.
Truly pleasant to know you found a way for this to work for you. Seems like the Windows Document folder was the key for your Outlook emails.
I will try it myself!
Thank you Cbray!
- Iâm having the same issue with the latest update. It lets me choose the folder but then the âpostâ button is greyed out.
Update: after many frustrating attempts and the options changing each time I found I could copy to Dropbox. Why has this simple process become so complicated? - Fiona
Sorry to hear that kulbardi.
As explained in this discussion, saving emails from Outlook is not something Dropbox can do for you without third party app steps.
I understand you are doing something different, because you mentioned the "post" button. May I have a screenshot of the grayed out button to make sure I understand what is not working of you?
Thank you!
- I worked out how to do it but it wasnât as straightforward as before, and different options appeared each time so quite unpredictable. A âcopy to Droppboxâ option came up after a few more attempts and this worked.
