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Forum Discussion

AndyFah's avatar
AndyFah
New member | Level 2
6 months ago
Solved

Can you see when someone is accessing a folder through a shared link?

Hi, I wonder if it is possible by a new member, having received a shared link link to a folder/subfolder, to log-in to DropBox without providing any visible information that the member has logged i...
Shared Links
  • Hannah's avatar
    Hannah
    6 months ago

    Hey AndyFah, thanks for posting your question!

    Indeed, when you send a shared link to a file, you have access to certain info.

    You can read more about what info you can access, depending on your plan, and a lot more on viewer info here.

    Let me know if you have any questions about this.

    Thanks!

yesnobutton's avatar
yesnobutton
Explorer | Level 4
6 months ago

Thanks for the discussion! AndyFah, I understand that with a shared folder link, the viewer’s avatar shows up when they access it, as you confirmed. Hannah, thanks for pointing to the viewer info details! I’m on the Plus plan—can I disable viewer info for shared links to keep access anonymous, or is that only available on higher plans? Appreciate any insights!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey AndyFah! Happy to help! Just to make it a bit more specific, though, the viewer info will show up when the recipients open the files in the folders, so the avatars will show within the files.

And hi yesnobutton! You can of course disable viewer info for individual files or your entire account.

The steps can be found in the article I hyperlinked in my previous reply, but here it is again, for your convenience.

I hope this helps!

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