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Cannot rename or move a folder that has been shared - should this be possible?
A co-worker of mine is having challenges with folders that have been shared with him by a vendor. Sometimes the name of the folder is too vague, and he would like to rename the folder with the date ...
No worries, if you have any further queries, feel free to message back.
Jay apologies for the delay - my co-worker has been very busy. He has yet to try this on the website itself; his experience has been with the Dropbox app on a Mac. The same error message pops-up regardless of whether he is trying to rename the folder or drag the folder to another folder (below):
Can't move "Folder from Vendor" to "Folder Name here"
This folder can't be moved out of a team folder.
I don't know if this provides any insight or if you really need to know if he sees this on the website as well. No one else at the office has told me they are experiencing this issue. Thanks for your help!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIf the shared folder is within a team folder, then it can't be moved out of the team folder.
Are the other users able to move shared folders out of team folders?
OK - so if the vendor has shared a folder from THEIR team folder structure to my co-worker, he cannot rename that folder or move it anywhere else. Is that what you mean?
Jay I worked with my co-worker, and he WAS able to rename and move the folder on dropbox.com - hooray! So, if he needs to do this moving forward, he will do so on the website itself. Just strange he cannot do this within the Mac Desktop app (unless you know of a workaround)? Thank you for your help!
- Walter
Hey Susan D.11, sorry to jump in, but could you check if top level editing is enabled for the team since you're an admin of the team?
