Forum Discussion

jerry94526's avatar
jerry94526
Explorer | Level 3
3 years ago

cannot upload certain mp3 files

I have a large number of mp3 files on my Windows 10 desktop that I cannot upload to  Dropbox. These files are not music -- they are files downloaded from a book CD.  They were originally cda files, b...
sync
upload
jerry94526's avatar
jerry94526
Explorer | Level 3
3 years ago

How large are the MP3 files after the conversion? What error are you getting when uploading to the Dropbox folder?

 

Thanks for responding, Jay.  

 

Here is an example of the files I'm trying to upload:

and this shows the properties for one of the files, number 5

The size of the file is not given.

 

When I try to upload to Dropbox, nothing happens.  No upload, no reaction, nothing.  Whereas other mp3 files upload fine, like this one:

So there must be different types of mp3 files, right?

 

Many thanks for your help -- Jerry

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there jerry94526, sorry for jumping in here, but could you try clearing your browser's cache or using another browser and let us know if the upload still fails? 

 

Also, how large are these files? Have you ensured you have enough quota in your account? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!