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MotivatedMover's avatar
MotivatedMover
Explorer | Level 4
3 years ago

Can't Display Link/The Link does not exist

Good Afternoon,    Thanks for your email, We contacted you/Dropbox Support because we have tried the Chatbot, the Help Center and community  multiple times with no success, this is the only way...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi MotivatedMover, I'm afraid there's nothing we can do about phone Support, since the plan of the account doesn't support it. 

 

As for the folder, let's try one more thing: can you try to unshare the folder, and then share it again with them, just to check if they get the same error? 

MotivatedMover's avatar
MotivatedMover
Explorer | Level 4
3 years ago
Hi, I already tried this, one of the other Dropbox staff already asked me this, this is another reason why I should be contacted by phone, there has to be an exception to the rule for support in situations like this, please advise what to try next, thanks.

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