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MotivatedMover's avatar
MotivatedMover
Explorer | Level 4
3 years ago

Can't Display Link/The Link does not exist

Good Afternoon, 

 

Thanks for your email, We contacted you/Dropbox Support because we have tried the Chatbot, the Help Center and community 

multiple times with no success, this is the only way we could figure out how to get help, I ask that you please try to help us...The issue is we are Sharing a Folder to people and its (the shared folder) is showing that the people have access to the Folder in our Dropbox account and also in their Dropbox Account, however when they go to open up the Folder in their Dropbox it's says Can't Display Link/ the Link does not exist... How do you fix this? 

 

Best Regards, Motivated Military Movers 

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey all, thanks for bringing this to our attention. 

     

    I checked in with our Team, and it seems that we have been keeping an eye on it, and this is under our radar. 

     

    Although we don't have a specific timeframe, we expect to work on it next year. We'll keep you updated! 

  • MotivatedMover's avatar
    MotivatedMover
    Explorer | Level 4
    2 years ago

    The going to the Shared tab worked! Hopefully though wont have to do that work around option in the future, thanks!

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