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TheAtanaGroup's avatar
TheAtanaGroup
New member | Level 2
8 years ago
Solved

Can't sync due to low disk space

Very annoying. Dropbox is giving me the 'can't sync due to low disk space' message - this is on a new system with a 1TB drive with 260G available. We have a 50G biz account, and we're using about 4% ...
sync
  • Sanchez's avatar
    Sanchez
    8 years ago
    Hey everyone (TheAtanaGroup & Roryb), 

    We’ll be glad to take a closer look. If you would you like for our team to investigate this further, you can either submit a ticket here, or I can get one going for you from my end. Let me know. 

    Thanks
Roryb's avatar
Roryb
Explorer | Level 4
8 years ago

And now getting suggestions for SmartSync - needless to say not something I want to use as a) I don't need to - plenty of space and b) it doesn't work offline. 

 

 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hey Roryb, thanks for reaching back out to me here & I hope you’re having a great Monday so far!
 
I’ve made sure to run a search on our system on my end, I’ve located your newest open ticket & I’ve made sure to reply to you there. This way, I’ll send you the most appropriate next steps based on the info I have on my tools & help you reach a resolution as quickly as possible. 
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you from where we’ve left off here. 
 
Thanks again for your detailed messages & I’m wishing you a fruitful week ahead! 

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