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Forum Discussion
Can't unshare a folder
Hello,
I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/Sharing-and-collaboration/Unshared-folder-still-showing-up-a-shared/m-p/195249/highlight/true#M11452
Anyone can help?
28 Replies
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- Zed
Dropbox Staff
Hello endmission,
One workaround would be to :
1) Remove all current members off the folder
2) Create a new folder in your Dropbox and copy all the content from the shared folder to the newly created folder.
3) Once the content is copied, got to the original shared folder and start deleting the contents.
4) Then delete that folder.
Let me know if that works, I'll be happy to help further, thanks!
- I'm sorry but this is a lousy and potentially very time consuming work around. If the parent folder contains several gigs and thousands of files, we're talking about hours of work/waiting.
We should be able to unshare pretty easily but despite trying solutions offered on this community board, my folder remains shared. I am having the same issue. I need to move a folder that was shared to a new shared folder. I choose "unshare" for my original folder. It removed all members. It states "only you", meaning me, yet the shared icon will not got away nor can I move it to a new shared folder. And please don't say if it says "only you" then I need to removed myself. All of my folders that are unshared say that, yet aren't shared and do not have the icon representing the folders are shared. This has happened to me multiple times and I can't seem to find any advice on how to fix the problem other than copy all of the files to a new folder individually, which is a waste of time.
Yes, and I did click Unshare. However, the folder itself (even after I unshare) still has the "shared" icon - the two people figures in the folder. The members column shows "only you". After I have clicked unshare, and try to move it to a new shared folder, I get a message that I can't, because I can't have a shared folder within a shared folder. I understand that concept. Unfortunately, when I unshare, it doesn't recognize that. It removes all the members, but like I said, the folder icon still shows two people figure like it is still shared.
- Rich
Super User II
jspencer wrote:
The members column shows "only you".
You're still a member of the folder, so it's still considered shared. Remove yourself from it.
- While it's mind boggling that i'm the only member of the folder and its still considered "shared" is beyond me, but once I unshared the folder from everyone, than I was able to move it, Thank You
- RichWhen you remove the last member, Dropbox can't assume that you want to unshare the folder. What if you were removing everyone to add a new set of people? You'd have to go through the sharing process again. It's better to not assume anything and allow you to unshare the folder when you're ready.
I agree - the design of this is absolutely terrible; this should be very straight forward. If I remove other people from it and I am the only one with access, then it should not be considered a shared folder any longer.
I think what I had to do was first "Remove from Dropbox". The folder still showed up with the "you haven't joined this folder" message. So then I went into Deleted Files and selected "Permanently Delete". Now finally it is gone.
In my experience, this happens when a shared folder currently has—or previously had—shared folders within it (in Dropbox for Business). The use case is simply not well supported. It becomes buggy at best, and in some cases—I can't figure out exactly what triggers it—IMPOSSIBLE to every unshare some of the outer folders.
