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kleep's avatar
kleep
Explorer | Level 4
2 years ago

Hide notifications for unshared folders.

Hello there,

I'm sorry if the issue has been addressed before but I couldn't find anything on the subject.

I realized today that one of my coworker, with whom I don't share the admin folder, receives notifications when I make a change on one of the files located in said admin folder (including the name of the modified file).

Is it something that I can change?

 

Thanks a lot to anyone who can help me with this!

7 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, kleep, happy Friday! 

     

    It sounds like you're part of a Dropbox Business team, is that correct? 

     

    When you mention admin folder, can you clarify more? Is this a team folder, or a personal shared one?

     

    Let me know more, and we'll take it from there!

  • kleep's avatar
    kleep
    Explorer | Level 4
    2 years ago

    Hi Megan,

    Yes, it's a team folder, but with top management access only.

    Thanks for your help!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    HI kleep, what kind of notification are they receiving, is it on the site, via the desktop app, or in an email?

  • kleep's avatar
    kleep
    Explorer | Level 4
    2 years ago

    Hi Jay,

    Apparently they receive notifications via the desktop app

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey kleep, if they're receiving desktop notifications every time changes are made to the folder, it means they have access to it and it's synced to their computer.

     

    Can you double-check the permissions on the folder?

  • kleep's avatar
    kleep
    Explorer | Level 4
    2 years ago

    Hi Hannah

    I checked the permissions. It says "only you have access".

    Maybe they receive notifications because it's a team folder, and not a private folder?

    Is it possible for the admin to create a private folder in a business account?

     

    Otherwise, they might be connected with my ID and password, which is unlikely but I can still check.

    Thanks for your help, have a good day

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the additional info, kleep.

     

    If you create a folder within your team member folder (the one with your name on it), no one else but you, would have access to it, unless you chose to share it.

     

    I hope this helps and have a good day as well!

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