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9 years agoNew member | Level 2
Can't unshare a folder
Hello,
I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/Sharing-and-collaboration/Unshared-folder-still-showing-up-a-shared/m-p/195249/highlight/true#M11452
Anyone can help?
28 Replies
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- Michel G.73 years agoCollaborator | Level 8
Do you mean there is no way to unshare via Dropbox ?
I have found a ludicrous way to unshare through the Mac Finder :
Empty the folder from it elements by dragging them beside (still in DB).
Move the shared empty folder to the trash.
Create a new folder and name it as the previous one.
Fill it with the files previously moved from the shared folder !!!!
Absurd isn't it ?
- Megan3 years ago
Dropbox Community Moderator
Hi Michel G.7,do you use the app or website when you're trying to unshare the folder?
If you've tried using the website using your browser, could you also try a different one altogether?
Also, just to make sure we're on the same page, do you follow these steps?
- Michel G.73 years agoCollaborator | Level 8
Here are some screen captures :
- Jay3 years ago
Dropbox Community Moderator
Hi Michel G.7, could you confirm that you're the owner of the shared folder by clicking on the 'Who can access' section, which is the first window that appears when you click the share button? A screenshot of this, while hiding any names and emails, would be great.
- Michel G.73 years agoCollaborator | Level 8
I did it on my iPhone…
- Jay3 years ago
Dropbox Community Moderator
What happens if you choose the option to delete the folder from that red text link?
- Michel G.73 years agoCollaborator | Level 8I guess it deletes it (that I don’t want to do !).
- Jay3 years ago
Dropbox Community Moderator
Thanks for the info. I'd recommend contacting the support team directly in order to look into why the option to unshare the folder isn't visible.
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