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  • Michel G.7's avatar
    Michel G.7
    Collaborator | Level 8
    3 years ago

    Do you mean there is no way to unshare via Dropbox ?

     

    I have found a ludicrous way to unshare through the Mac Finder :

    Empty the folder from it elements by dragging them beside (still in DB).

    Move the shared empty folder to the trash.

    Create a new folder and name it as the previous one.

    Fill it with the files previously moved from the shared folder !!!!

    Absurd isn't it ?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Michel G.7,do you use the app or website when you're trying to unshare the folder? 

     

    If you've tried using the website using your browser, could you also try a different one altogether? 

     

    Also, just to make sure we're on the same page, do you follow these steps? 

  • Michel G.7's avatar
    Michel G.7
    Collaborator | Level 8
    3 years ago

    Here are some screen captures :

     

     

     

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Michel G.7, could you confirm that you're the owner of the shared folder by clicking on the 'Who can access' section, which is the first window that appears when you click the share button? A screenshot of this, while hiding any names and emails, would be great.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    What happens if you choose the option to delete the folder from that red text link?

  • Michel G.7's avatar
    Michel G.7
    Collaborator | Level 8
    3 years ago
    I guess it deletes it (that I don’t want to do !).
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info. I'd recommend contacting the support team directly in order to look into why the option to unshare the folder isn't visible.

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