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rdt17's avatar
rdt17
Helpful | Level 6
3 years ago
Solved

Conflicting copies of excel file

Our small company of 3 have been using Dropbox Online for 2 years.  We are all on Apple Macs, running the latest version of Mac OS, working at home   Recently the Dropbos app for Mac was updated, a...
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  • Jay's avatar
    Jay
    3 years ago

    Thanks for the info about the Badge, this might help reduce the conflicted copies on your account. 

     

    Regarding the links, since the Dropbox folder has moved, the location of local files are now different on your machine. Has the Dropbox folder moved for all your colleagues, or just on your machine?

     

    Are you able to create a symlink or alias to the new location of the Dropbox folder?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Does anyone have the file open at any point? You can tell by using the Dropbox Badge. Does this occur every time?

 

Does anyone use the web version of Excel to edit files while you're in the file?

rdt17's avatar
rdt17
Helpful | Level 6
3 years ago

No to both questions.

 

Could it be that, because the whole Dropbox folder was  moved in the update, that the file links are not working?

 

 

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