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npt_box's avatar
npt_box
New member | Level 2
6 months ago

Couldn’t complete share – Dropbox suspended my sharing

Hello,  Whenever I try to share a file or folder, I get the error: "Couldn't complete share – We’ve interrupted your sharing activity." My account type: Dropbox Basic (with extra storage bonu...
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jh80's avatar
jh80
Explorer | Level 4
5 months ago

I am having the same problem!  Starting last week, I get the same generic message but it won't tell me why (which the help center topic says it should).  I can access my files, but both people shared on the folders and people with the link say they can't access them.

  None of my files should be flagged for anything.  I was close to my storage limits so I've deleted a bunch of stuff, but it still won't start sharing again.  

Can anyone help me or give me an idea how to rectify this?  Thank you!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey jh80 - thanks for letting us know about this. I've just followed up via email to have a further look internally, so please take a glance at your inbox and we'll take it from there.

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