Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

drkenrich1688's avatar
drkenrich1688
New member | Level 2
2 years ago
Solved

DB won't complete folder uploads.

I'm a novice here. I started about 5 years ago, but never really did anything consistently. It's now been 2 years and several upgrades since my last experience, but I do remember it working just fine...
sync
upload
  • Nancy's avatar
    Nancy
    2 years ago

    Hi @drkenrich1688! Welcome to our Community. 

     

    Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app? 

     

    If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps? 

     

    Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan? 

     

    Let me know, and we’ll take it from there.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi @drkenrich1688! Welcome to our Community. 

 

Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app? 

 

If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps? 

 

Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan? 

 

Let me know, and we’ll take it from there.

  • drkenrich1688's avatar
    drkenrich1688
    New member | Level 2
    2 years ago

    Thank you for your response. You must be magical. This morning it's working.

     

    I went back in and deleted both folders to make sure I was doing what you asked. Yes, I'm using dropbox.com, and I wanted to trace exactly what I was doing to answer any question you may have.

     

    This time I noticed a difference. I didn't do anything different, but last night it seemed to be trying to take all the files at once in any order it could. This morning, it took them sequentially, a few at a time, and went to completion.

     

    I guess it's fixed. Thank you.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Awesome news drkenrich1688!

       

      If you need anything else, just give us a shout! đŸ˜Ž

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!