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Forum Discussion

D P's avatar
D P
Collaborator | Level 8
8 months ago

Default sync state for new files: "Available offline" is not working on the Dropbox desktop app

Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Defau...
desktop
Mac
sync
johnnyringo's avatar
johnnyringo
Helpful | Level 5
5 months ago

Walter,

Status: Up to Date

version 228.4.5567

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey johnnyringo, let me also jump in here! 

    When did this issue first start happening? 

    Would you mind walking me through the steps that you follow on your end? Do you right click on files and try to select them as "available offline" or is this their current syncing state? 

    If you have any screenshots feel free to send them over, in order for me to have a visual too.

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