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Contoured_TL's avatar
Contoured_TL
Helpful | Level 6
2 years ago
Solved

Desktop App - Selective Sync not showing all folders

We have a lot of files on our company Dropbox account.  So much that we absolutely can't have our entire library indexed let alone synced.  For this reason, the 'Selective Sync' tool in the desktop a...
desktop
dropbox business
sync
  • Contoured_TL's avatar
    Contoured_TL
    2 years ago

    UPDATED

    mesch, RoniDMC, NYCTech12345, MattMc  Dropbox notified me they rolled out an app update.  Please click the app icon on the system tray, click you profile image, then select "Quit". (Windows - sorry I don't know the routine for Mac), then restart the app.  Our 'invisible' projects are now visible.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

While we don't have an ETA to share at the moment, we'll make sure to keep you posted mesch 

RoniDMC's avatar
RoniDMC
Helpful | Level 5
2 years ago

Hi Walter,

 

Is there a work around currently available until the Desktop App is fixed. I'm having this issue as well across multiple computers and my work relies on me being able to locally sync certain folders not appearing in Selective Sync.

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