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Contoured_TL's avatar
Contoured_TL
Helpful | Level 6
2 years ago
Solved

Desktop App - Selective Sync not showing all folders

We have a lot of files on our company Dropbox account.  So much that we absolutely can't have our entire library indexed let alone synced.  For this reason, the 'Selective Sync' tool in the desktop a...
desktop
dropbox business
sync
  • Contoured_TL's avatar
    Contoured_TL
    2 years ago

    UPDATED

    mesch, RoniDMC, NYCTech12345, MattMc  Dropbox notified me they rolled out an app update.  Please click the app icon on the system tray, click you profile image, then select "Quit". (Windows - sorry I don't know the routine for Mac), then restart the app.  Our 'invisible' projects are now visible.

RoniDMC's avatar
RoniDMC
Helpful | Level 5
2 years ago

Thanks for the update!

MattMc's avatar
MattMc
Explorer | Level 4
2 years ago

I have my clients trying it now. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey everyone! 

     

    I got an update, that everything is now resolved. 

     

    Feel free to check this on your end, and let us know if you face any issues. Thank you!

    • JStak's avatar
      JStak
      New member | Level 2
      2 years ago

      This solution (which I finally found) has not worked for my identical issue...

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