Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Darren A.'s avatar
Darren A.
New member | Level 2
10 years ago
Solved

Desktop app is syncing some files forever

Hi All,   A week or so ago dropbox got stuck syncing. Says syncing 42 files, forever. Some files are being synced, but others arent. I reinstalled software, I relinked the account. Nothing has wo...
sync
  • madhatterts's avatar
    madhatterts
    10 years ago
    13.4.21 seems to have worked for me on Win 7. The DropBox support people did respond and we're asking questions but since it seems to be working now I'm happy.
  • steffen_le's avatar
    steffen_le
    10 years ago
    I think I found the problem on my machine. But there must be a bug. The problem always starts when I try to rename a file. This copying and deleting the file in one stroke does not work on my Windows 10 32-bit computer. Best wishes
drftr's avatar
drftr
Helpful | Level 5
10 years ago

Steffen,

 

Filehippo has older and original versions for download. I guess I'll just wait for the new version but if that has the same problem I'll download an older version as well.

 

Please let us know if you were successful.

 

drftr

steffen_le's avatar
steffen_le
Helpful | Level 6
10 years ago

Thanks for the information. Tried over the night the new beta... no success. Now 16 files without change after syncing once and placing three files into the box. Now I deinstall again and reinstall the older version 11.4.22. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!