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mickey_muds's avatar
mickey_muds
Helpful | Level 6
6 years ago
Solved

Desktop Syncing from Cloud Stuck / Takes Forever

Its been days now that my desktop dropbox isnt syncing with my Dropbox account.  Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them.  I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink device, remove & add dropbox folder but still unresolved.  Even left my laptop on for days to sync but still stuck at Uploading 1 File and Downloading 6 files.  Please help.  Thank you.

 

Basic User with alot of space to used

  • mickey_muds's avatar
    mickey_muds
    6 years ago

    After several attempts of troubleshoting, trial and error on several settings...

     

    uninstall / reinstall desktop application

    unlink / relink my computer

    proxy / no proxy

    fix hardlinks and permissions

    reset OS folder location and reset file warning options

    leaving laptop online for days and nights waiting to sync from the cloud...

     

    ....

     

    finally it synced. Unfortunately, root cause still unknown and no direct solution was identified for this issue.  Thank you.

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