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Forum Discussion

Darren A.'s avatar
Darren A.
New member | Level 2
10 years ago
Solved

Desktop app is syncing some files forever

Hi All,   A week or so ago dropbox got stuck syncing. Says syncing 42 files, forever. Some files are being synced, but others arent. I reinstalled software, I relinked the account. Nothing has wo...
sync
  • madhatterts's avatar
    madhatterts
    10 years ago
    13.4.21 seems to have worked for me on Win 7. The DropBox support people did respond and we're asking questions but since it seems to be working now I'm happy.
  • steffen_le's avatar
    steffen_le
    10 years ago
    I think I found the problem on my machine. But there must be a bug. The problem always starts when I try to rename a file. This copying and deleting the file in one stroke does not work on my Windows 10 32-bit computer. Best wishes
tstanbur's avatar
tstanbur
New member | Level 2
10 years ago

I've been having very similar problems for several days, (Windows 7) wasting many hours with all the "fixes" suggested.

 

I've just downloaded the latest stable build 13.4.21 from here

 

https://www.dropboxforum.com/t5/Desktop-client-builds/bd-p/101003016

 

and all is now working as expected!

 

There is clearly major bugs with 12.4.22 that have affected many people - Dropbox have not acknowledged this and I'm not sure why the latest version hasn't "auto updated".

 

I hope if you update then this will fix the issue for you too.

 

Thanks,

Tom

RouseA's avatar
RouseA
Helpful | Level 6
10 years ago

Thanks!  This seems to have solved the problem, but I will reserve judgement for a while to confirm it is a complete fix

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