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modismos
1 year agoHelpful | Level 5
Difficulty syncing large files across devices
Hi everyone,
I'm new to Dropbox and recently started using it to store and sync my files across multiple devices. I've been encountering an issue with syncing large files (over 2GB). When I upl...
- 1 year ago
Hi Nancy,
Thank you for the reply.
The good news is that we have resolved the issue. It looks like the problem was due to an internet bandwidth limitation on my end.
Sorry, I bothered.
Best,
TJ
Nancy
Dropbox Community Moderator
1 year agoThanks for posting on our Community, modismos! Hope youâre doing great.
When uploading files via your desktop app, how long does it take for them to appear on your Dropbox account online?
Whatâs the average size of a large file you upload to Dropbox? Iâm asking because, depending on the filesize, it can take some time for them to sync to our servers and across devices indeed. How long does it usually take for them to sync?
Finally, can you clarify what type of Dropbox plan youâre on?
Let me know, and weâll go from there.
modismos
1 year agoHelpful | Level 5
Hi Nancy,
Thank you for the reply.
The good news is that we have resolved the issue. It looks like the problem was due to an internet bandwidth limitation on my end.
Sorry, I bothered.
Best,
TJ
- Nancy1 year ago
Dropbox Community Moderator
No worries at all! I'm glad you were able to resolve this.
I'll be here, if you need something else.
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