Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

CuriousPete12's avatar
CuriousPete12
New member | Level 2
1 month ago

"Disable downloads" feature not working on the desktop app

Hi, I have the essentials plan but I do not have the feature to disable downloads. I have the "allow downloads on dropbox.com" toggled off(see picture) but that doesn't work because someone can...
desktop
Download
Permissions
shared links
CuriousPete12's avatar
CuriousPete12
New member | Level 2
1 month ago

Thank You Hannah. I tried it with incognito and it worked. The option to download wasn't there. I appended this link into my skool platform to see if the option to download was still there and it was. I was able to download the file. I guess their platform someway or somehow is able to bypass this feature? (See picture)

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey CuriousPete12!

A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!