Forum Discussion

JK's avatar
JK
New member | Level 2
6 months ago

"Do not sync" option on desktop not appearing? (Mac)

I have large folders I do not want to sync — from my computer to Dropbox — but when I right click, there is no option for "Do not sync". It appears sometimes when I re-install Dropbox or if I log out...
desktop
Mac
sync
JK's avatar
JK
New member | Level 2
6 months ago

Hi Nancy​ ,

Thanks for the reply.

I managed to upgrade to the File Provider version of Dropbox, however the right click is still the same, with an additional "Version history" selection. 

The screenshot of my Terminal prompt is below:

Nothing happened to the x.pdf ... 

Here's the right click options available (notice only "Version history" is added to the menu options, still no "Do not sync"...!)

Ack... really don't know what the problem is! 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Glad to hear you managed to update your Dropbox app in the end! 

    Can you restart your computer, if you haven’t already, and let me know if the “Do Not Sync” option is still not there?

    • JK's avatar
      JK
      New member | Level 2
      6 months ago

      Hi there,

      Yes I restarted my computer twice and there's still no "Do Not Sync" option... 

      However, I realised now there is a new option — "Manage folder access".

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 months ago

        Hey JK, thanks for the update here.

        Can you try these steps and let me know if they help?

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