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PlusDavid's avatar
PlusDavid
New member | Level 2
5 days ago

Don't Require Quota to Access Shared Folders

It makes absolutely no sense that I have to increase my quota in order to access a folder that someone is sharing with me. That quota is already being paid for by the other person. Did you let your C...
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PlusDavid's avatar
PlusDavid
New member | Level 2
1 day ago

I will ask them for a view-only link. If that works, then this is an example of the interface confusing the person sharing the folder. I know it was not their intent to require people to use up their own DropBox quota or purchase DropBox quota, but that is the resulting customer experience.

Do you make it clear to users who are sharing a folder that others will need to match the quota of the shared folder? I doubt it.

Any way you look at it, this is a ridiculous way to do shared folders. Anyone who has access is paying for the same disk space. That's great for the DropBox CFO, but it is not good for customers.

I can share a GoogleDrive with edit access to dozens of people and only I pay for the drive space used. Why does DropBox do this in such a non-intuitive non-customer-friendly way?

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