Forum Discussion

Kira0418's avatar
Kira0418
Explorer | Level 3
3 years ago

Dropbox文件打不开，一直在同步中，无法完成同步 (syncing can't be completed)

右下角Dropbox应用显示蓝色同步中状态，但文件一直同步不了，文件大小仅77kb，请问如何解决？ Dropbox版本号173.4.6706，系统是win11，网络一切正常 -------------- The Dropbox application in the lower right corner shows a blue syncing status, but the file ha...
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Kira0418, sorry to hear about this.

 

Could you update the app's version from this page directly and let us know if this persists?

 

If  it does, please send us a screenshot so that we can have a look too.

 

Thanks!

 

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嘿@Kira0418，很遗憾听到这个消息。

 

您能否直接从此页面更新应用程序的版本，如果问题仍然存在，请告诉我们？

 

如果是这样，请将屏幕截图发送给我们，以便我们也可以查看。

 

谢谢！

Kira0418's avatar
Kira0418
Explorer | Level 3
3 years ago

你好，我已更新到最新版本应用，问题依旧没有解决，请您协助，谢谢

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