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Dropbox and OneDrive overlap, when trying to back up my files
My Documents folder has all my working files, and I have uploaded it to Dropbox (10 GB data). I created this folder a few years ago because I wanted my files on the hard drive only and did not want t...
Hey again, Runnerdad!
As per the syncing icons that you mention on your desktop app, you can take a look at this article for more info. If you have any follow-up questions though, please let me know.
Also, thanks for the screenshot that you sent!
Can you send me one more screenshot of what you see after right clicking on the folders you wish to back up with Dropbox and going to their Properties? This will help me understand whether they’re still being accessed by OneDrive.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Runnerdad, sorry to jump in here.
Would you mind reinstalling OneDrive and then following the steps below, to unlink it from your computer, and see if that helps?
- Select the white or blue OneDrive cloud icon in the taskbar.
- Select Help & Settings > Settings.
- On the Account tab, click Unlink this PC and then Unlink account.
Thanks Hanna, I appreciate the suggestion but it did not seem to work for me. I'm new to Dropbox, is this the best way to get support? Thanks again, David
Here is the status of OneDrive after unlinking my PC:
Maybe this is related to backups- when I download research files into my Documents system folder (which is also saved on Dropbox) I get the message below. Only if I select "Move out of Dropbox", does the file not get deleted. What does this mean?
- Hannah
When you say that you download files to your Documents folder, can you clarify that please?
Are you downloading files directly to that folder, or are you moving the downloaded files from the Downloads system folder to Documents, and then you get this pop-up?
