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Forum Discussion
dimalique
6 years agoHelpful | Level 6
Dropbox asks if I want to remove a document right after I save it
For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says:
"Remove "name of document" from yo...
Fiona
Dropbox Staff
6 years agoThanks for clarifying that. I thought you were moving the file out to edit it for some reason.:hear_no_evil:
This is an unexpected behavior that I really want to investigate and help with. Sending you an email right now. If you can record a screenscast for me, I would be grateful.
To create a screencast on Windows please follow the steps below:
1. Open “Problem Steps Recorder” by clicking the Start button and then typing psr.
2. Click Start Record and replicate the steps to show your problem
3. Once you’ve replicated the steps, click Stop Record
4. In the Save As dialog box, type a name for the file, and then click Save (the file is saved with the .zip file name extension)
Thank you for your patience. We'll get to the bottom of this.
dimalique
6 years agoHelpful | Level 6
OK. Will send this as soon as I can.
dimalique
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