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Forum Discussion

dimalique's avatar
dimalique
Helpful | Level 6
6 years ago

Dropbox asks if I want to remove a document right after I save it

For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says: "Remove "name of document" from yo...
desktop
Error Messages
sync
BPET's avatar
BPET
New member | Level 2
6 years ago

Hi Fiona,

I'm experiencing the same problem as dimalique. Started about a week ago.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hello BPET.

Thanks for adding your experience to this discussion. At your service! :slight_smile:

To help you the best way possible I will need the following. 

  1. Please let me know if you are getting this issue with a specific file type or with all filetypes? 
  2. The version of your Dropbox desktop application. 
  3. A screenshot of the error message you see. 

Once I have this information, I can create a ticket for you, if this is OK with you. 

Thank you!

  • BPET's avatar
    BPET
    New member | Level 2
    6 years ago

    Hi, it happens with Excel files. version 88.4.172. 

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