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Forum Discussion

dimalique's avatar
dimalique
Helpful | Level 6
6 years ago

Dropbox asks if I want to remove a document right after I save it

For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says: "Remove "name of document" from yo...
desktop
Error Messages
sync
drumby's avatar
drumby
Helpful | Level 6
6 years ago

Me too. The dreaded:

"Remove " FILE NAME" fomr your Dropbox account and all devices?

Er, no! I'm just trying to save the file, as per normal!

I'm having it in Excel and Chief Architect when I save a file I'm working on, or when the software tries to do a background save. It's scary - is Dropbox about to delete an invaluable file on "all devices" and crash my business?! I pay Dropbox to get more security, not LESS, not to delete all my work!!

This has only happened in the last few weeks, never happened in the past with Dropbox. I'm using Dropbox 90.4.307.

I've sent a help email to Dropbox, really hoping this can be sorted with an update asap.

Scratching my head as to how this can be allowed to be released as an update....

Any advice gratefully received.

 

 

 

kmoppel's avatar
kmoppel
New member | Level 2
6 years ago

Hi! Same issue here for several people in our office - when saving a PPT, the message Remove this file to $deleted pops up?

Dropbox version  v90.4.307

Any updates on this why this keeps happening?

Best,

Kristin 

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