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Forum Discussion
Dropbox asks if I want to remove a document right after I save it
For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says:
"Remove "name of document" from yo...
Thanks for the update. This response is very helpful, but I think it is still is only a partial answer. What sort of unsupported action might an application be doing?
It sort of sounds like an application is creating a termporary file and then deleting the temporary file or else moving the temporary file to a different folder. That's the same sort of thing I can do as a user from Windows File Explorer. Does the fact that it's being done by an application instead of by me as the user mean that Dropbox can't support the action? And more importantly, how am I as a user supposed to make an informed response to the pop-up message from Dropbox. I still don't under stand what it's asking me and whether I should respond yes or no.
Jerry
From what I've gathered, the way Windows works, is that when you save a file, the old copy is deleted and a new copy is saved in its place. The changes you made and want to save are not added, so to speak. The entire file is deleted, then saved over. What is happening, is that when the file is 'deleted' in preparation for the save, Dropbox thinks you are deleting the file from Dropbox and wants to know if you want to delete it from all your devices. I always click cancel, because I don't want my files deleted, and I feel this is the safest option.
My husband just told me he's getting the same error message when saving output from his synths to Dropbox--but only on Windows. He's never had the error pop up when he's using the Linux side of his devices. I wonder how many Mac users are getting the same error, or if this is just a Windows thing.
