We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
johnpeach
4 years agoExplorer | Level 3
Dropbox can't sync on Pop!_OS Linux 22.04; stuck on "Connecting..."
Hi, I have Dropbox version 2020.03.04 installed on Pop!_OS Linux 22.04 LTS, which historically has worked, but is no longer able to connect to the Dropbox API, so it can't sync my files.
Clicki...
johnpeach
4 years agoExplorer | Level 3
I deleted `~/.dropbox` and re-linked my computer and it seems that the syncing is working correctly... However, the Dropbox widget in my top menu still displays the status "Connecting..."
which is odd.
Edit: I am going to stop worrying about this now, but I think it is some kind of issue with Dropbox's QT UI. Running it from the command line shows a warning from QT (I think) that an instruction is being ignored:
(dropbox:9180): LIBDBUSMENU-GLIB-WARNING **: 10:26:59.519: About to Show called on an item wihtout submenus. We're ignoring it.Maybe a support ticket could be raised for the dev team to fix this issue, which is that the Dropbox widget displays "Connecting..." even when it is actually working and syncing correctly.
Здравко
4 years agoLegendary | Level 20
johnpeach wrote:... However, the Dropbox widget in my top menu still displays the status "Connecting..." ...
Hi johnpeach,
Dropbox widget realization seems not very stable and this is very old issue. Unfortunately, nobody from Dropbox' development takes care since Linux isn't first class citizen in Dropbox. There are different "symptoms" showing the issue (unstable communication from Dropbox application to the working environment, responsible for gadgets and their menus layout).
johnpeach wrote:...
Maybe a support ticket could be raised for the dev team to fix this issue, which is that the Dropbox widget displays "Connecting..." even when it is actually working and syncing correctly.
😁 Better don't rely! The post, referred above, is directly visible to development. Can you see some meaningful reaction? 🤷🤦 Unfortunately...
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!