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Forum Discussion

SIRADA's avatar
SIRADA
Explorer | Level 3
3 years ago

Dropbox Capture cannot uploading any screenshot or record

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.  Every time the Dropbox Capture shows me this and can do nothing more.  How can I fix this p...
Dropbox Capture
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the speedy update SIRADA!

 

Can you try to quit the Capture app, then relaunch it and attempt a new screen recording?

SIRADA's avatar
SIRADA
Explorer | Level 3
3 years ago

I have tried quit the app , re launch again and try uninstall and re-install the app but the app still have the same problem. 
It only works for screenshot menu.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi SIRADA, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    • SIRADA's avatar
      SIRADA
      Explorer | Level 3
      3 years ago

      Jay Of course.

      • SIRADA's avatar
        SIRADA
        Explorer | Level 3
        3 years ago

        Jay What I have to do next for solving this problem.

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