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Forum Discussion

SIRADA's avatar
SIRADA
Explorer | Level 3
3 years ago

Dropbox Capture cannot uploading any screenshot or record

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.  Every time the Dropbox Capture shows me this and can do nothing more.  How can I fix this p...
Dropbox Capture
upload
kizza89's avatar
kizza89
Explorer | Level 3
3 years ago

Hi Hannah

 

Not sure why you can't use the link provided, it is just a website link to Loom.

 

I can only see an attachment option for image files, not one for videos, where do I attach the video?

 

Thanks

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Are you getting an error message, when trying to upload it through the camera icon above the reply box?

  • kizza89's avatar
    kizza89
    Explorer | Level 3
    3 years ago

    i'm getting a message that it only accepts image files JPG etc... Hannah 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    kizza89, is it OK if we open a ticket for you, so that we can check this further?

  • kizza89's avatar
    kizza89
    Explorer | Level 3
    3 years ago

    Nancy 

    no thank you. too many bugs, and support response is too slow.

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