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nraihani's avatar
nraihani
Helpful | Level 5
3 months ago

Dropbox desktop app is syncing to cloud but not to local Dropbox folder

Application Affected Dropbox App Device Macbook Air  Operating System/Browser (if using the web) Sequoia 15.6.1 (24G90) Dropbox App Version (if using the app) 231.4.5770 Question or Issue ...
desktop
Mac
sync
nraihani's avatar
nraihani
Helpful | Level 5
3 months ago

Yes, as mentioned in the first comment of this thread. I will repost it here.

 

I use dropbox app on my macbook to sync files between dropbox and local folders. In the last couple of days i noticed that the app will show files synced to the cloud and says 'everything is up to date' but will not then sync those same files to my local folder on the macbook. to make this happen i either have to wait a long time (several minutes) or force close dropbox and then reopen it. i have tried uninstalling and reinstalling the app, and it is not a selective sync problem since i didn't change anything there and this was working before. What could be going on here? Thanks.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi nraihani! Did you have the chance to go through Hannah’s previous steps? 

Let us know if they helped.

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