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Forum Discussion

jaymeetee's avatar
jaymeetee
Helpful | Level 6
4 years ago

Dropbox folder in File Explorer in Windows 11 is painfully slow

I recently 'upgraded' to Windows 11 and the new File Explorer is now painfully slow when navigating the Dropbox folder. Simply navigating the hierarchy takes seconds and the Windows busy ring appears...
Create
desktop
jaymeetee's avatar
jaymeetee
Helpful | Level 6
4 years ago

I just tested a theory by killing the Dropbox process; File manager navigations is still very slow. This makes me think that the issue is down to the Windows 11 upgrade and probably nothing to do with Dropbox. I'll try asking my question on the MS forum and I'll report back if there is a solution.

Tom01's avatar
Tom01
Explorer | Level 4
4 years ago

Hi @jaymeetee,

 

I upgraded to Windows 11 yesterday and had the exact same experience. Please let me know how you go with MS.

 

Cheers

  • jaymeetee's avatar
    jaymeetee
    Helpful | Level 6
    4 years ago

    I reported this issue to Microsoft via the 'Feedback Hub' app about 24 hrs ago (https://aka.ms/AAfbwsp) but, perhaps unsurprisingly, not heard anything yet. I've also been scouring the web for other solutions and the general consensus appears to be that it is a bug identified in an early beta of Windows 11 that was only partially fixed prior to release. This doesn't explain why there isn't a huge uproar about performance more generally (perhaps only a select few are affected). Microsoft themselves do not list this as a recognised bug on the Feedback Hub yet. I suspect the more people that report this to MS, the more chance there is of action so feel free of booting up that app and logging a bug too. One thing I have noted is that, while performance is laggy across the board, the performance of my Dropbox folder is noticeably worse. Will keep reporting back if there's any news!

    • Tom01's avatar
      Tom01
      Explorer | Level 4
      4 years ago

      Thank you. I have opened a MS case and will let you know if I get any updates as well.

       

      Thanks

       

      • jaymeetee's avatar
        jaymeetee
        Helpful | Level 6
        4 years ago

        It's been over a week now an, perhaps unsurprisingly, Microsoft have not responded. Just checking in to let you know I'm still on this but since this seems to be a minority issue (there don't seem to be many of us complaining about it) I'm beginning to wonder whether a clean install of Windows might fix the issue.

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