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Forum Discussion
mvpm
5 years agoHelpful | Level 6
Dropbox folder not syncing on my desktop app or online
Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
- 5 years ago
Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.
Jay
Dropbox Community Moderator
5 years agoHi mvpm, could you attach a screenshot showing the exact filename as it appears on the Dropbox site, and how the folder appears on your local machine?
mvpm
5 years agoHelpful | Level 6
MVPM Dropbox App - this is the computer that is not syncing:
MVPM Finder:
Finder on my personal computer that is syncing properly. There are three files not present on the other computer:
- Jay5 years ago
Dropbox Community Moderator
The folders in Finder appear to be in different locations since they don't match.
Are you certain that these are showing the exact same folder as visible on the Dropbox site?- mvpm5 years agoHelpful | Level 6
They are showing the exact same dropbox folder (Dropbox > Pine Grove > Worship PPT) - the locations appear to be different because the screen captures are from different computers. I have been working with these folders between several computers for 5 years but the problem only became apparent recently when I had to view a file from my other computer.
- mvpm5 years agoHelpful | Level 6
Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.
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