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mvpm's avatar
mvpm
Helpful | Level 6
5 years ago
Solved

Dropbox folder not syncing on my desktop app or online

Using my business computer and business Dropbox account I created a new Dropbox account for our church's laptop for worship songs and videos, so the business account is the owner. Everything worked w...
desktop
Mac
sync
  • mvpm's avatar
    mvpm
    5 years ago

    Thinking about your reply, I remember the Dropbox folder was renamed on the church computer last year (Pine Grove to Pine Grove Dropbox) and maybe that change never synced to the MVPM computer. That could explain why the folder doesn't sync.

Reenacollection92's avatar
Reenacollection92
New member | Level 2
5 years ago

Hi Community,

I need help for one issue. When I directly try from software to upload the files it doesn't happen but when when I use browser it happen at that time the file is uploaded. And I don't want to lose my data from it. Please help me regarding this issue.

Thanks and Regards

Vikas 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey Reenacollection92, welcome to the Dropbox Community! 

    Can you make sure the Dropbox desktop application is running on your device? 

    Feel free to also let me know the version you have installed, and the syncing status. 

    Let me know, and we'll take it from there!

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