Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

willy999's avatar
willy999
New member | Level 2
9 months ago

Dropbox icon constantly reports "Indexing 4 files..."

I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a coupl...
desktop
sync
windows
rickvines's avatar
rickvines
Explorer | Level 3
8 months ago

I have the same issue, but how can I look through and see which aren't synching?  There are thousands of files?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    rickvines, did you also check for sync errors and the Dropbox app reports none?

    How many files is it indexing at the moment? Does the number fluctuate or does it stay the same? 

    Finally, I’d like to know what’s the current app version that your Dropbox app’s running.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!