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Dropbox icons change from a green tick to two people?
What does it mean when my Dropbox desktop icons change from a green tick to two people figures?
Thank you for continuing to work with me on this Daphne.
This is what my desktop screen look like most of the time.
Also, while I do have the Dropbox app installed (it's on my taskbar) I don't use it - that is, I don't open the app and interact with its functions. I seldom actually go Dropbox, but if I do, I tend to do so via the web browser because I have Dropbox in my bookmarks bar.
I only have a subscription to Dropbox to know that my computer files are backed up in case my laptop is stolen or damaged. I don't use the other functions it offers, such as Share, or Vault or anything else.
I don't have another sync service running on my computer (that I'm aware of). Moreover, I just checked the 'backup' setting and it says that backup needs to be to a external hard drive. I don't have/use an external hard drive.
To add, I don't have any other computer or device that runs Dropbox. I did have the app on my phone for a while, but it was a nuisance so I uninstalled it from my phone.
If, as you suggest, that the two people icon is not a Dropbox function, would that mean that if I canceled my Dropbox subscription, and uninstalled it from my computer, that the icon would still appear randomly? Because I don't think it would.
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorHmmm, I see, thanks for the screenshot Firebrand01, these green ticks do look like the Dropbox sync icons.
While you don't need to open and interact with the app, when it's running you should see a Dropbox icon in your system tray (next to the date/time display), which will show the sync status as it sync your files in the background.
Since you're seeing the green ticks, so the app is running, can you check for the Dropbox icon referred to above and see what it's reporting at the moment?
While you don't need to open and interact with the app, when it's running you should see a Dropbox icon in your system tray (next to the date/time display), which will show the sync status as it sync your files in the background.
Since you're seeing the green ticks, so the app is running, can you check for the Dropbox icon referred to above and see what it's reporting at the moment?
The Dropbox icon is not showing in the tray?
- Daphne
The Dropbox icon is hiding away in your system tray just here:
If you click or hover over this, what does it show?
This is what's showing...
- DaphneAwesome, thanks for checking that Firebrand01.
The next time that you see the other icons showing on your files, instead of the green ticks, can you click this Dropbox icon again to check what the app is reporting? Yes, sure. I will do that.
I just don't know when that will be - it might happen this afternoon, or might be next month - who knows, it seems to be random.
Thanks for your support today,
Kind regards
