Dropbox iOS problem: Unable to share more than 3 files at once.

Hey iceziz let's jump right into this!

I've removed your shared link to avoid unnecessary traffic to it.

Just to make sure we're on the same page here: does this happen when you try to export the content, or share the content to a different app? 

Have you tried accessing the app's settings, and clearing its cache? If I were you, I'd also try uninstalling and then reinstalling the app.

Keep me posted, and we'll take it from there!

Hi Megan, 

Thank you for your quick respond. 

This happen when we click export (pic1)  and share file to all the different apps (pic 2). 

After select an app to share, it loading 100% and nothing happens after that. all iphone in my company have the same error, android is still okay.

I try to reinstall and clear cache, but it only work for the first time, for the next time it still in the same trouble. 

HiMegan ,

Can you help me to check this issue? my company is stucking with this and it cause lots of issue.

Thank you. 

Hey iceziz, we checked with our team and they wanted to let you know that they're aware of this issue and it's currently being addressed, so it should be resolved soon.

Thanks for reporting it!

Thank you Hannah, 

Could you pls provide me with an estimated timeline for when this issue might be fixed? I need to report it to my manager :( 

Have a nice day team!

While we don't have a concrete ETA at this time  we'll update this thread with any update that might come our way iceziz 

You can also keep checking from time to time if you get the chance to see if the behavior has been corrected. Just make sure to keep the app's version up to date. 

Thank you Walter 

We look forward to your response, as this is one of the features we value most in your platform compared to others. 

Hi Walter 

Do you have any updates on this issue. 

Hope to hear from this soon. 

Thank you!

I'm afraid we don't have any updates for now iceziz - we'll make sure to keep you posted as soon as we have any news on the matter. 

Thanks for your patience. 

Please help me resolve this problem. My company is being stucked with it too. We can not share many files to other apps.