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Forum Discussion

Viqhaas M.'s avatar
Viqhaas M.
New member | Level 1
11 years ago
Solved

Dropbox is re-syncing my files again?

Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
desktop
sync
  • DOsinga's avatar
    DOsinga
    9 years ago

    I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

     

    I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

     

    I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

akokkone's avatar
akokkone
Explorer | Level 4
9 years ago

Opened the computer, almost 800 000 files syncing, wlan connection slowing down. Am I supposed to just wait until it's done? 

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Hey DOsinga & akokkone, 
     
    A re-indexing is a possibility, but it shouldn’t take long. Performance is effected if you have over 300,000 files, however. 
     
    Can you give me some more detail on your respective cases? Have there been any operating system updates/upgrades recently? Was there anything else that may have changed just prior to this syncing? 
     
    Thanks!
    • DOsinga's avatar
      DOsinga
      Helpful | Level 5
      9 years ago

      I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

       

      I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

       

      I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

      • Sanchez's avatar
        Sanchez
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 years ago
        Hey DOsinga, 
         
        Thanks for the update. I’m sending this info over to our team. 
         
        Thanks!
    • lidag's avatar
      lidag
      Explorer | Level 4
      5 years ago

      Same problem with resyncing all my files (obviously this has not been sorted out (Dec. 2020!).  And no, with South Africa's pathetic IT infrastructure it takes DAYS to resync. I am not impressed.

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