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Forum Discussion
Viqhaas M.
11 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
- 9 years ago
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
akokkone
9 years agoExplorer | Level 4
Opened the computer, almost 800 000 files syncing, wlan connection slowing down. Am I supposed to just wait until it's done?
Sanchez
Dropbox Community Moderator
9 years agoHey DOsinga & akokkone,
A re-indexing is a possibility, but it shouldn’t take long. Performance is effected if you have over 300,000 files, however.
Can you give me some more detail on your respective cases? Have there been any operating system updates/upgrades recently? Was there anything else that may have changed just prior to this syncing?
Thanks!
- DOsinga9 years agoHelpful | Level 5
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
- Sanchez9 years ago
Dropbox Community Moderator
Hey DOsinga,Thanks for the update. I’m sending this info over to our team.Thanks!- Mattias9 years agoNew member | Level 2
I do face same issue, once or twice a week Dropbox business re-registrate more than 300 000 files.
My team mebers suffers as it takes half day to get latest version of the files resently updated.
How to avoid this?
- akokkone9 years agoExplorer | Level 4
I cannot find such a file, even though my hidden files are visible and I've followed through the paths found with several posts about clearing the cache. "filecache.dbx" doesn't seem to exist on my computer. I did find ".drobox.cache" with four subfolders.
(OS 10.12.4 Macbook, two different db accounts installed)
- DOsinga9 years agoHelpful | Level 5
Have a look at your .dropbox folder in your home directory. There should be one or more subdirectories with names like instance1 or instance2. In there you might find the filecache.dbx file
- Ataur9 years agoExplorer | Level 3I want to legal judjment
- lidag5 years agoExplorer | Level 4
Same problem with resyncing all my files (obviously this has not been sorted out (Dec. 2020!). And no, with South Africa's pathetic IT infrastructure it takes DAYS to resync. I am not impressed.
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