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Forum Discussion
Viqhaas M.
11 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
- 9 years ago
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
DOsinga
9 years agoHelpful | Level 5
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
Sanchez
Dropbox Community Moderator
9 years agoHey DOsinga,
Thanks for the update. I’m sending this info over to our team.
Thanks!
- Mattias9 years agoNew member | Level 2
I do face same issue, once or twice a week Dropbox business re-registrate more than 300 000 files.
My team mebers suffers as it takes half day to get latest version of the files resently updated.
How to avoid this?- Sanchez9 years ago
Dropbox Community Moderator
Hi Mattias. Welcome to our forum!I’m sorry to hear about this, and I would like to suggest that you write in to our support team here so that they can investigate further.Thank you!- nirwa9 years agoHelpful | Level 5
Interesting--did you ever get this solved? I have had the same issue on my home computer for over a year.
My only response from support was that redhat enterprise linux (OK Centos 7) is not supported--not very helpful, and much less than useful.
- imagined8 years agoNew member | Level 2
So, it is nearly the end of 2018, this type of thing seems to still be happening. For the second time since I've had dropbox, I'm seeing a very long, drawn out re-sync happening. After a reboot, I was prompted to see if I wanted to have photos and screenshots automatically saved to Dropbox . . . almost as if the software was reinstalled or lost all settings. I am getting very nervous about unpredicted, unprompted resync's happening with my dropbox files . . . I want to depend on these files being safe.
So, why are these random resync's happening?
- Jane8 years ago
Dropbox Staff
Hey there (imagined), apologies for getting back in touch with you with a slight delay. I'm merely checking back on whether you've made any progress on this matter; have you been able to resolve this concern on your end? Please do let me know on this discussion & I’ll make sure to follow-up with you asap!
- Vladan767 years agoHelpful | Level 5
I have the same situation but, my problem is much bigger.
I use mobile internet and have plan with 100GB for a month, and my Dropbox have 150GB of files. Now Dropbox is resyncing (indexing) 190.000 files, although i did not change anything. My biggest problem is not a time for syncing, it is data use. If I knew for problem like this, I would newer buy Dropbox.
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