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Forum Discussion

Viqhaas M.'s avatar
Viqhaas M.
New member | Level 1
11 years ago
Solved

Dropbox is re-syncing my files again?

Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
desktop
sync
  • DOsinga's avatar
    DOsinga
    9 years ago

    I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

     

    I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

     

    I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Hey DOsinga, 
 
Thanks for the update. I’m sending this info over to our team. 
 
Thanks!
Mattias's avatar
Mattias
New member | Level 2
9 years ago

I do face same issue, once or twice a week Dropbox business re-registrate more than 300 000 files.
My team mebers suffers as it takes half day to get latest version of the files resently updated.
How to avoid this?

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Hi Mattias. Welcome to our forum! 

    I’m sorry to hear about this, and I would like to suggest that you write in to our support team here so that they can investigate further. 
     
    Thank you! 
    • nirwa's avatar
      nirwa
      Helpful | Level 5
      9 years ago

      Interesting--did you ever get this solved? I have had the same issue on my home computer for over a year.

      My only response from support was that redhat enterprise linux (OK Centos 7) is not supported--not very helpful, and much less than useful.

      • Mattias's avatar
        Mattias
        New member | Level 2
        9 years ago

        Still not solved, re synking every 2:nd week on average

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