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Forum Discussion

Viqhaas M.'s avatar
Viqhaas M.
New member | Level 1
11 years ago
Solved

Dropbox is re-syncing my files again?

Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
desktop
sync
  • DOsinga's avatar
    DOsinga
    9 years ago

    I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

     

    I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

     

    I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Hi Mattias. Welcome to our forum! 

I’m sorry to hear about this, and I would like to suggest that you write in to our support team here so that they can investigate further. 
 
Thank you! 
nirwa's avatar
nirwa
Helpful | Level 5
9 years ago

Interesting--did you ever get this solved? I have had the same issue on my home computer for over a year.

My only response from support was that redhat enterprise linux (OK Centos 7) is not supported--not very helpful, and much less than useful.

  • Mattias's avatar
    Mattias
    New member | Level 2
    9 years ago

    Still not solved, re synking every 2:nd week on average

  • nirwa's avatar
    nirwa
    Helpful | Level 5
    9 years ago

    My issue is similar--frequency is variable, it works for a while, then fails again.As far as I can tell it looks like the reauthentication times out, dropbox pops up a web page and relinks the computer.

     

    Good to know I am not the only one--shared pain, etc, etc.

  • Rosemary U.'s avatar
    Rosemary U.
    Explorer | Level 4
    8 years ago

    Mine is doing this too 835,000 files today...   which of course will take more than a day to sync and I have FAST internet.
    I am going to look at alternatives.

     

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