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Forum Discussion
Viqhaas M.
11 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
- 9 years ago
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
alissa914
8 years agoCollaborator | Level 9
That's my understanding from years of using services like this. An older build of iTunes used to have issues synchronizing files that had some of these types of indexes on them so one way to strip those indexes from an NTFS drive was to copy it to an exFAT drive. Those indexes always came from OneDrive or Dropbox. It happened in iTunes when you had the music files outside of your UserProfile folder (i.e. c:\users\admin\ or something.
I don't know if you can read/write on a Mac with NTFS (I heard you can read from it). If these systems are on a network, you could even get a Synology NAS and set up the cloud sync app on the NAS to sync files to your Dropbox. From there, you can give both the Mac and the PC access to the network share and then everything is on Dropbox for both machines.
But that's if you have them on the same network. It probably doesn't apply but it's very useful for a shared network.
For that setup, you don't even need the Dropbox software on your machines... you just write the files on the network share and it takes care of the sync.
Michael L.52
8 years agoHelpful | Level 6
To everyone in this thread:
I recommend contacting support directly. I did, and after a few days and some emails back and forth, they did solve my problem.
In my case, it had to do with symlinks. Symlinks in Dropbox folder pointing at folders outside of Dropbox caused problems. Copying folders into Dropbox and then symlinking from original location to a Dropbox folder works fine. This is just my case though.
Thisterminal command will list all symlinks you may have on Mac:
find ~/Dropbox -type l -exec ls -lah {} \;
- alissa9148 years agoCollaborator | Level 9
OK..... how about if everyone also shares the problem they're running into and support contacts them from here so we can see the result so we don't have to contact support directly? Isn't that the point of having forums?
Having symlinks to folders outside of Dropbox is not a good idea on any PC... If it's on the same drive, you should do what you said and symlink into Dropbox folder instead of the reverse. If it's on a different drive, I wouldn't symlink to another drive as that drive can go down and then Dropbox thinks nothing's in it (or some other kind of problem).
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