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Forum Discussion

Viqhaas M.'s avatar
Viqhaas M.
New member | Level 1
11 years ago
Solved

Dropbox is re-syncing my files again?

Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
desktop
sync
  • DOsinga's avatar
    DOsinga
    9 years ago

    I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

     

    I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

     

    I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

Lance S.6's avatar
Lance S.6
New member | Level 1
10 years ago

@Rich R.   I originally opened my ticket on 7/14/15 for this issue.  Granted, I haven't had time to keep up the back and forth with all of the emails, but I haven't found support to be very useful.  Hence my turning to the forum!

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