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itsTYT's avatar
itsTYT
New member | Level 1
10 months ago

Dropbox is slow to upload only when using one computer. Tried website and desktop app.

Tried resetting the desktop app completely. Tried the web version. Seems to say 2 hours for a 70mb file. Tried an alternative, one minute to upload Tried on another computer on the same network,...
desktop
upload
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the update, itsTYT.

If you haven't restarted the particular computer already, please do so.

Also, is it running any security programs like an antivirus, VPN, firewall etc. that could be interfering with the Dropbox platforms?

Regarding the desktop app, can you check the bandwidth it uses, to see if it's perhaps limited?

itsTYT's avatar
itsTYT
New member | Level 1
10 months ago

Computer has been restarted, it is running MacOS Ventura, a Ventura update was also done. 

No VPN, firewall, anti-virus, etc. 

Bandwidth management is "off"

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the update, itsTYT.

    It is strange that two computers on the same network are exhibiting such different behaviors.

    What are the differences between these two devices? Different OS version? Anything else that might stand out to you?

    Also, is it possible to connect the computer in issue to a different network, to test if the issue persists?

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