Forum Discussion

jonnief's avatar
jonnief
New member | Level 2
2 years ago

Dropbox issue with O365 apps iOS

When using apps such as Word, Excel, or powerpoint. I'm not able to add dropbox to any of those apps. I will let me follow through the steps to add dropbox - however, you won't see dropbox files. I've tried to re-install the apps, re-format the iPad and start from scratch and its the same issue. Any help would be appreciated.

Dropbox Basic

1 Reply

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    I've always found Microsoft's implementation of Dropbox to be buggy at best. Instead of adding Dropbox as a location I use the Files app instead, and have Dropbox added there. Works perfectly in every application I use.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!