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Doppler44's avatar
Doppler44
Explorer | Level 3
2 months ago

Dropbox keeps resetting with every windows update to "online only" despite my settings for offline

This happens repeatedly. The the "advanced options" approach listed online for preventing the windows update in Dropbox is not available even on reinstallation. Huge issue. Please fix it. Please don'...
desktop
sync
Doppler44's avatar
Doppler44
Explorer | Level 3
2 months ago

Yes, I reinstalled dropbox and it made no difference other than create a long delay in reindexing my files Here's what I see online, and wonder if this is the issue: 

If a Windows update is resetting your Dropbox files to online-only, it is likely because of a recent change in how Windows integrates with cloud storage services. Dropbox was forced to update its desktop app to use Microsoft's Cloud Files API, which has introduced new behaviors. The good news is that you can adjust your Dropbox settings and implement workarounds to regain control over your file sync behavior. Understand the Windows update

The problem stems from the "Dropbox for Windows" update that is focused on integrating with Microsoft's new Cloud Files API. 

Automatic resync: This update can trigger a complete resync of all your files and may change the default sync status for some files and folders to online-only.
Default behavior change: Files added to your Dropbox account from another device or the Dropbox website may now default to online-only on your Windows computer, even if you previously set them to be available offline. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hope you don’t mind if I chime in here, Doppler44. 

If you check your email address, you should be seeing a new email from me. Please reply back to it, and I’ll investigate this further.

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